Frequently Asked Questions

On this page we have collected all the questions we are most often asked by our Guests. If you have other things to ask, call us, we will always be happy to answer you.

How can I book an apartment?
While surfing on Pompei Short Lets website, you will have many opportunities to reach our official online reservation system. Click on the “Book Now” and fill the check-in information in order to search for availability and prices. You will then find our best online rates and exclusive offers which are only available if you book directly on the hotel website.

What are the times for check in and check out?

Please, let us know beforehand the time of your arrival;

Check-in:  from 3 p.m. to 11 p.m. local time (after 11 p.m. only upon customer request)
Check out: is allowed until 10 a.m. local time;

Before check-in and after check out, you can leave your suitcases with us free of charge. We therefore ask you to contact us if your arrival or you departure falls outside of the times indicated.

How far is from the excavations of Pompeii and the Shrine?
Pompei Short Lets is just 1 km from the main entrance of the excavations (Porta Anfiteatro), reachable by train, car (5 minutes) or on foot in 15 minutes. Also the Shrine of Pompei is just 1 km.

How far is the train Station?
Just 500 metres away there is the railway station Circumvesuviana to Pompei, Sorrento and Naples (reachable in 5 minutes walking distance). At only 1.6 km there is Trenitalia railway station (15 minute walk).We offer free shuttle service to both stations.

There is an internet connection in the Apartments ?
Yes. There is a free Internet Access and FAST in the apartment.

There is parking near the apartments?
Yes, there is free parking just a few meters from the apartments.

Make a transfer service from / to the Apartments?
Yes. We provide complimentary shuttle service from the Circumvesuviana station to Pompei Short Lets (and vice versa). There is also a shuttle service to / from airport / railway station to Apartments (external taxi company) at concessional prices.

Breakfast is included in the room rate?
No. Breakfast is not included.

The apartments have air conditioning and heating?
Yes. All apartments have air conditioning / fans with independent control (in summer) and heating (in winter). 

The Apartments have private bathrooms?
Yes. Each apartment has a private bathroom outside the rooms for the exclusive use of the occupants, equipped with box-shower and bathtub (only apartment ONE), hairdryer, towel, toiletries (SOAP, shampoo and headphone).

The price is per apartment or per person?
Prices are per apartment per night. They’re expressed in EURO and include VAT. Prices may change depending on the season or offers into force. The price include air conditioning, heating, parking, wifi and all the facilities listed here.

The kitchen is fully equipped? What's included?
Yes. Each apartment has a fully equipped kitchen with: stove 5 burners, large refrigerator with freezer, oven, microwave, toaster, juicer, electric kettle, coffee machine.

Linen and towels provided or do I need to bring my own?
Yes, we provide bed linen and towels.

Check-in can be anticipated?
 Yes. Is it possible to get to the B & B also early in the morning and leave your luggage. In the apartment you enter 3 p.m.

Do you accept pets?
Yes. We are pet friendly. We accept small, medium and large pets, with prior authorization of the structure. An extra final cleaning of 30 euros per stay is required. 
Do you have a swimming pool?
The seasonal outdoor pool (open from April to October) is located in the nearby B & B (a short distance away) and can be used for free by all guests of Pompei Short Lets.

Do the apartments have a SPA?
 All guests of the apartments can have access to the SPA area of the nearby B & B. Here you will find a 7-seat Jacuzzi whirlpool bath, an infrared triple-therapy sauna and a sensory Emotional Shower. (Open from 8:00 am to 8:00 pm, by reservation).

How far is the nearest beach?
Just 8 km there are the beaches of Castellammare di Stabia and Vico Equense (reachable in 10 minutes by car/train/bus). Just 20 km away there is the beautiful beach of Vietri Sul Mare (start the Amalfi Coast).

How far is the B & B from the city of Sorrento?
Sorrento is only 22 km from the Apartments. is it possible to get there by car (25 minutes) or with the Circumvesuviana train (at 500 metres from the Pompei Short Lets).

How far is the city of Naples?
The city of Naples is just 22 km from the Apartments. is it possible to get there by car (25 minutes) or with the Circumvesuviana train (at 500 metres from the Pompei Short Lets).

How far is the Amalfi coast from Pompei Short Lets?
The Amalfi coast is just 18 km drive from the Apartments. is it possible to get there by car (not recommended in summer), by bus from Sorrento by ferry from Salerno (Amalfi and Positano).

How to reach Capri from Pompei Short Lets?
It is possible to reach the island of Capri in 15 minutes, taking the boat from Sorrento (every 30 minutes there is a ferry).Near the port, there is also a comfortable parking for your car.

How far is the Mount Vesuvius from the apartments?
Vesuvius is just 20 minutes from the Pompei Short Lets. is it possible to get there by car (25 minutes) or by Bus from Pompeii (Porta Anfiteatro).

There are supermarkets, restaurants, bars?
Yes. A few meters walk you can find supermarkets, restaurants, pizzerias, bars, greengrocers, etc.

I have a question here I don't see, how to do it?
For any information simply fill in our contact form you find here.. Or just send us an email. Reply in few hours…always 🙂

Book directly on this website for the best solution!

Exclusive benefits reserved only for those who book directly on our official website!

Book directly with us and you will have full access to our full range of benefits. From serenity to a greater number of places to stay, everything will be available to you from the moment of booking.

  • Best rate guaranteed
  • Use of swimming pool
  • Packages and exclusive offers
  • Early check-in
  • Free access to the SPA
  • Welcome Drink

Book your apartment

  • Quick check-in
  • Free luggage storage
  • Netflix free
  • Final cleaning included
  • Free parking
  • Fast WiFi Internet